FOR PRODUCT EXCHANGES WITHIN THE FIRST 15 DAYS:

FOR PRODUCT EXCHANGES WITHIN THE FIRST 15 DAYS:

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Please contact us at 1-855-493-4465 in order to describe the problem to us and for us to attempt to correct the issue and/or provide an RMA number accordingly. Our service department will then determine the proper course of action. Our service personnel will require the following information from you: Name, Address, Phone number, Email, Phone model, phone IMEI number, date & place of purchase and reason for the exchange. The place where the product was purchased will then perform the exchange, as long as the phone has been approved prior by our service department.